Charterhouse Homes is committed to respecting your privacy and
to complying with applicable data protection and privacy laws.
You can visit our website without disclosing any personally identifiable
information about yourself (note that we may use cookies and collect
other non-personally identifiable information about your browsing
activity - see below for more information). If you do submit personal
information by signing up to our property referral service, for example,
you can be assured that we will use your personal information only to
support your continuing support and relationship into and through
Charterhouse Homes.
We have provided this Privacy Policy Statement to help you
understand how we collect, use and protect your information when
you visit our website. We wish to help you make informed decisions,
so please take a few moments to read the sections below and learn
how we may use your personal information.
Personal Information Collection
We endeavor to collect and use your personal information only with
your prior knowledge and consent and typically when you register,
to use our 'Touchbase' property referral service or use our property
forum.The type of personal information we may collect could
include, for example, your name and postal address, telephone
and fax numbers, email address.
Non-personally identifying information
This information may include the pages you browse during your
visit to our web site. This helps us to better manage and develop our
site, to provide you with a more enjoyable, customized service and
experience in the future, and to help us develop and deliver better
property related customer services.
How will we use your information?
We may use your information for a number of purposes which
includes: processing your referral submission to matching property
referral agents; responding to issues or account enquiries;
verifying your identity etc. You acknowledge that by providing
data to us, you consent to the processing of your data in
accordance with this Privacy Policy Statement.
When will we disclose your information to others?
We will only disclose your information to others against your
sign up to our 'Touchbase' property referral service - we check with
our associated property partners for comparable privacy policy rules.
'Cookies'
We may use cookies to record details such as a user identity and
general registration details on your PC. This helps us recognize you
on subsequent visits so enabling activities as mentioned in the above
section "non-personally identifying information".
Access to your Information
You can contact us (written or from your registered email address)
at any time to request all details and records we hold about you.
We may take additional steps to confirm your identity before
providing you with details of any personal information we may hold
about you.
Privacy Support
Charterhouse Homes reserves the right to amend or modify this
Privacy Policy Statement at any time and in response to changes
in applicable data protection and privacy legislation.
To contact us regarding our Privacy Policy, or to enquire about
personal information held about you, please send an email to:
Datamonitor@charterhouse-homes.com
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